| Issue ID | 1702972 |
| Internal NHTSA # | 11373777 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2017 |
| File date | 08/11/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owned a 2017 mercedes-benz c300c. The contact stated that while the vehicle was parked, they were informed that their vehicle was on fire. The vehicle's console had caught on fire. The contact stated the fire department had put out the fire. The vehicle was deemed totaled due to the entire inside being completely burned. There were no injuries. A report was filed by the fire department stating that the fire was caused by electrical failures. The dealer (mercedes-benz of stevens creek 4500 stevens creek blvd, san jose, ca 95129; (408) 641-4610) was made aware of the failure and informed the contact that their vehicle was not included in nhtsa campaign number: 17v114000 (electrical system, engine and engine cooling). The contact stated that approximately, two months ago a fuse line underneath the front passenger seat had failed and needed to be replaced. The vehicle was repaired at the dealer mentioned above. The manufacturer was made aware of the failure and a case was opened regarding the matter. The approximate failure mileage was 53,000. |
| Vehicle Mileage at Failure | 53000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SAN FRANSICO, CA |
| VIN pattern | WDDWJ4JB5HFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | Y |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |